Returns

You may return non-defective items within 7 days of purchase. (less shipping charges and 20% restocking fee)

All non-defective returns and cancellations are subject to a 5% fee to cover the cost of credit card merchant fees. Mail in orders paid by check or money order are not subject to the 5% fee if returned within 7 days.
There will be no refunds after 30 days. There will be no Non-defective returns after 7 days.

To receive any refund , all exchanged or returned merchandise must be in 100% original factory condition, including all packaging materials, inserts and manuals, and warranty cards (not filled-out) and all accessories including software and original wire ties and plastic bags.

Merchandise must be in its original box with no writing on the box or paper work included with the item.
Merchandise must be shipped in a shipping box. you are responsible for any shipping charges to return the item to us.
Merchandise that is returned with missing or damaged items will be returned to the customer.

Exchanges for equal or greater value items are subject to the discretion of Blue Star Antennas Ltd. Co.

Defective Item will be repaired or replaced, at the discretion of Blue Star Antennas Ltd Co. Customer is responsible to return the item for repair or replacement.

SPECIAL ORDER ITEMS ARE NOT RETURNABLE

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